Effective Date: 17/04/2025
Thank you for shopping with Trio Naturals. We are committed to delivering your order in good condition and in a timely manner. Please read our shipping and delivery policy for more details.
1. Shipping Locations
We currently ship across India. If you are located outside of India and would like to place an order, please contact us at +91 8277214722.
2. Shipping Charges
Shipping charge depends on place of delivery. Free shipping may be available on promotional offers or for orders above a certain amount.
3. Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Time
Estimated delivery time is 3-7 business days depending on your location. Remote areas may take longer.
5. Order Tracking
Once your order has been shipped, we will provide you with a tracking ID via email or SMS so you can monitor the delivery status.
6. Delays and Issues
We are not responsible for delays caused by courier companies or due to unforeseen circumstances like weather, strikes, or natural disasters. However, we will do our best to assist you in tracking the package and resolving any delivery issues.
7. Damaged or Lost Packages
If your package is damaged or lost in transit, please contact us within 48 hours of delivery with photos and order details. We will investigate the issue and offer a replacement or refund as appropriate.
8. Contact Us
If you have any questions or concerns regarding our shipping and delivery policy, please feel free to contact us:
Email: trioinnovations24@gmail.com
Phone: +918277214722